Fermodyl.shop (“We,” “Our,” “Us“) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of fermodyl.shop, including any content, functionality and services offered on or through fermodyl.shop (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
What Personal Information Do We Collect?
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Information We Collect Automatically
- Log Information: We collect log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Website.
- Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
- Information Collected by Cookies and Other Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. For more information about how we use cookies and your related choices, please read the Website Cookie Policy.
- Transaction Information: We collect information about your transactions on the Website, including the products you purchase, your order details, and payment information.
- Usage and Preference Information: We collect information about how you interact with the Website, including pages visited, features used, preferences expressed, and settings chosen.
Information You Provide to Us
- Account Registration: When you register for an account, we may collect your name, email address, and other information you provide with your account registration. We may also collect your gender, age, date of birth, and location.
- Newsletter and Promotion Registration: If you register for one of our newsletters or request promotional information from us, we collect your name and email address.
- Orders and Transactions: When you place an order on the Website, you will need to provide additional personal information to complete the transaction, including your name, billing information (including billing address, phone number, and credit card details), and shipping information (including shipping address and phone number). This information allows us to process your transactions and ship your orders.
- Customer Service Interactions: When you interact with our customer service representatives via email, phone, or chat, we collect information about the reason for your inquiry and any other personal information you choose to provide to help address your request and support needs.
- User Content: If you submit reviews, comments, photos, videos, or other content to the Website, we collect that content, which includes your username and any associated metadata.
Information Collected from Other Sources
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Website through a third-party connection or log-in, we may collect information about you from that third party that you have authorized to provide information to us. Third-party integrations on our Website may also provide us with information about your interactions with those integrations.
How Do We Use Your Personal Information?
We may use Personal Information collected through our Website for a variety of business purposes described below. We process your Personal Information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and provide services. We may use your information to create your account, provide services that you request, identify you as a user, improve the Website, and personalize your experience.
- To process your orders and payments. We may use your information to verify your identity, process your orders, ship products to you, communicate with you about your orders, and request reviews of products you have ordered.
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- To respond to user inquiries and offer support. We may use your information to confirm your identity when responding to support requests, diagnose problems with the Website, and monitor and improve our responses.
- To send administrative information. We may use your personal information to send you legal updates, privacy notices, and other administrative and transactional messages about your account and your interactions with us.
- To send promotional content. We may use your personal information to deliver advertising, marketing offers, newsletters, and other promotional content that may interest you. You can opt-out from receiving marketing communications from us at any time.
- To customize user experience. We may use your information to provide a personalized experience and implement the preferences you request.
- For compliance, fraud prevention, and safety. We may use your information to protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
- To match and combine offline data sources. We may combine data from offline sources with data collected through our Website to more effectively provide services and offers that may interest you.
- To improve, upgrade, and enhance our services. We may use your information to research issues and improve our Website, develop new products or services, and personalize your experience.
- To investigate and protect our rights. We may use your information to enforce our agreements with you, pursue available remedies, resolve disputes, and protect the rights and safety of the Company, users, and others.
- With your consent. We may use or share your information other ways with your consent or at your request.
Sharing of Your Personal Information
We will not rent or sell your information to third parties outside Fermodyl.shop (or the seller or store associated with Fermodyl.shop) without your consent, except as noted within this Policy.
Parties with whom we may share your Personal Information: We may share your Personal Information with third-party business partners and Trusted Users for a variety of purposes, including:
- Service providers: To assist us in meeting business operations needs, including hosting providers, analytics, customer service, marketing, advertising, payment processors and security operations. We may also share your information with service providers for the purpose of processing payments, shipping orders, or conducting fraud screening and prevention checks.
- Other users: If you engage in certain activities on the Website, such as contributing content to the Website, some of the information you provide (such as your name and other personal details) may be displayed publicly.
- Legal and regulatory authorities: To comply with our legal and regulatory obligations, including complying with court orders, warrants, or subpoenas to disclose personal information about users of our Website.
- To enforce legal rights: To enforce our legal rights, including our Terms of Use, investigating and defending ourselves against third-party claims or allegations, protecting the safety of our users, and protecting our rights and property.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Advertising and Analytics Services Provided by Others
We may allow third parties to serve ads and collect certain anonymized data when you visit the Website. These companies may use cookies, web beacons, pixel tags, SDKs, tracking pixels, or other tracking technologies to collect information about your use of the Website and other websites and online services, including your device’s IP address, browser, operating system, the content you view and interact with on the Website, viewing duration, and geographic location.
This information allows them to deliver targeted advertisements and gauge their effectiveness, including how many unique users click on or otherwise interact with the advertisement. Although we only work with trusted advertising partners, their technologies are outside our direct control.
Third-Party Links
The Website may contain links to third-party websites and services, such as third-party integrations. These third-party sites may request additional information from you. We are not responsible or liable for the privacy practices of these third-party sites. Please read the privacy statements of each site you visit carefully before providing information to them.
Security of Your Personal Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Transfer of Personal Information Across Borders
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as your jurisdiction. If you are located outside the United States and choose to provide information to us, we may transfer Personal Information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to any such transfer.
Retention of Personal Information
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide you services. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with tax and accounting requirements), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
Your Data Subject Rights
We will respond to your requests exercising your rights within 30 days. If you would like to exercise any data subject rights, please email us at [email protected].
You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
- Access. You have the right to access and receive a copy of the personal information we hold about you.
- Rectify. You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erase. You have the right to request that we delete personal information we hold about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
- Restrict. You have the right to restrict our processing of your personal information where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose. Where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it, we would mark stored personal information with the aim of limiting particular processing for particular purposes in accordance with your request, or otherwise restrict its processing.
- Object. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
- Portability. You have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format and to transmit such data to another controller. This only applies to automated information which you provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw Consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Your California Privacy Rights
California Consumer Privacy Act
If you are a California resident, you have certain rights under the California Consumer Privacy Act of 2018 (CCPA).
Access. You have the right to request that we disclose the categories of Personal Information we have collected, used, or shared about you in the prior 12 months. You also have the right to request the specific pieces of Personal Information we have collected about you in that period.
Deletion. You have the right to request we delete the Personal Information we collected from you, subject to certain exceptions allowed under the CCPA.
Opt-Out of Sale. You have the right to opt-out of sale of your Personal Information.
Non-Discrimination. The CCPA prohibits discrimination for exercising your rights under the law.
To exercise your California privacy rights described above, please contact us by phone, email or mail as indicated in the Contact Us section below.
We will verify identity and request information needed to confirm the request comes from the Consumer to whom the personal information relates prior to responding to the requests. Authorized agents submitting requests on behalf of Consumers will be required to demonstrate proper authorization.
You may only submit requests to know or delete twice in a 12-month period. The information provided in response to a consumer request under the CCPA may reflect information collected within the past 12 months.
We will not provide Social Security Numbers, Driver’s License Numbers or Government Identification Numbers, Financial Account Numbers, Health Insurance or Medical Identifications Numbers, Account Passwords, or Security Questions and Answers in response to CCPA requests.
California “Shine the Light” Privacy Rights
California’s “Shine the Light” law permits customers in California to request certain information regarding our disclosure of your Personal Information by third-parties for direct marketing purposes. We do not share your Personal Information with third parties for their own marketing purposes.
Changes to Our Privacy Policy
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Children’s Privacy
Our Website is not directed to children under 16. If we obtain actual knowledge that we have collected personal information from a child under 16, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe we have mistakenly or unintentionally collected information from a child under 16.
International Visitors
The Website is hosted in the United States. If you choose to access the Website from locations outside of the United States, any information you provide to us will be transferred outside of those jurisdictions and into the United States. Any such transfers will comply with our legal and regulatory obligations.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected].
Changes to Our Privacy Policy
This Privacy Policy is subject to occasional revision. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notification by e-mail. Please check back frequently to see any updates or changes. If we make any material changes to this policy, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions regarding our Privacy Policy, please contact our Data Protection Officer at:
Email: [email protected]
Phone: 555-555-5555
Postal Address:
Fermodyl Hair Shop
123 Main St.
Anytown, CA 91234